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Housing Ombudsman: complaints remain high

The Housing Ombudsman has published an Insight report covering April to June 2022. It shows that complaint volumes remain high, with the service receiving 6,009 enquiries and complaints over the three-month period. The Ombudsman found maladministration in 48 per cent...

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New Licensing Scheme starts in Walsall

Landlords who rent out HMOs in parts of the Midlands are urged to act now so they don’t get hit with legal action or hefty fines by the council. This follows the newly introduced Additional HMO licensing scheme in four areas of Walsall. This scheme was approved in...

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Housing Benefit: Shared Accommodation Rate

The House of Commons Library has published a report into the Shared Accommodation Rate. The report can be seen here, and in summary: What is the Shared Accommodation Rate? The maximum amount of housing support private renters can get through Universal Credit or...

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Summary of Awaab’s Law

Purpose: Awaab’s Law aims to protect tenants in social housing from the harmful effects of damp and mould by enforcing...

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